Last Sunday, Cleveland and the Delta had some major bad weather. All sorts of tornadoes and lightning storms and power outages and such. Rumor has it that the Wal-Mart Tire Shop got hit, but since I despite Wal-Mart and avoid it at all costs, I'm not sure if this is true. I do know that a house down the block from mine, owned by a guy I went to law school with, was destroyed by a tree that literally cut the house in half-- its really awful. And its a cute house, so that's even worse.
Sunday evening, I took Parker outside to potty in the most incredible lightning storm I've ever witnessed. No rain, no thunder. Just lots and lots of lightning. And some wind. It was actually quite beautiful and a bit scary. How someone can see that type of thing (along with many, many other of nature's beautiful creations) and not believe in God is beyond me. But then again, so is the fact that 20 million people watch Two and a Half Men, so obviously, not everyone is as smart as yours truly.
Right after we came inside, the rain began and didn't end for a really long time. About 8 the power went out and I lit some candles and laid on the couch with nothing to do. Its really super boring when you have nothing to read or watch or anything. I went to bed quite early but the raging storm outside did keep both Parker and I awake for a while. I generally don't freak out too badly at bad weather, but even I was a bit scared.
Early the next morning, the lights popped back on and of course, I'd forgotten which ones were actually on when I'd gone to bed, so I mostly likely turned a bunch on instead of off, and then at 2 am when they came back on, I had to get up and turn the back off. The next morning I realized my internet was still out, but I didn't have time to worry about it because of work. It was still out Tuesday when I talked to my neighbor about it-- his had been out as well, so we both decided it was still a problem with the storm. It wasn't until Thursday that I realized that, in fact, his had gone back to working late Tuesday night but mine was still down. So Thursday night is when this story takes a Reader's Digest Human Interest Story-type vibe.
Thursday after talking with my neighbor and a discussion with my friend Katherine who wanted me to look at her on-line pictures, I decided to call Cable One. Of course, they make you go through the automated system directions of giving your account information, checking the phone number associated with your account, unplugging your modem, taking out the battery, waiting 2 minutes, adjusting the antenna, typing in some different stuff, etc. And then, finally, when the robot lady voice is convinced that you actually do have a problem and not just calling her because you are bored, she will transfer you to the next available customer service representative. That's when the story gets good (finally, you say...)
I get transferred to this guy, I'm pretty sure his name was Glen, but to be honest, I didn't know the journey our lives would take over the next few minutes, so I don't really remember. Let's say Glen for blogging purposes. Glen, of course, has to get my account information because apparently the robot lady voice doesn't give out that information. Then, of course, we get to go through all the steps that me and robot lady voice JUST DID. First, Glen tells me to unplug the modem and take out the battery and wait two minutes. So, after I move the telephone table beside the plug-in and knock over a picture frame and start giggling, and then finally get to unplug the modem, and Glen and I listen to each other breathe for a minute, he says, "So, how was your day today?"
And I say, "It was actually quite good. Now if I can just get this modem on-line, it will be great. How was your day?" Glen replies that it was a pretty good day, except obviously, that he's now at work (and I think the unspoken part of that sentence ended with "dealing with idiots like yourself" but he was kind enough not to say that. So then Glen starts asking me how long the internet has been down, and I tell him about the storm and my neighbor and his internet issues, and Glen suggests it could possibly be that the storm hit my modem and that is why its not working. Then I say, "well, I'm sure that all my blog readers (shout-out to you guys!!) will be ready for me to get my internet back working." And he says, "oh you have a blog? What kind of blog?" And I tell him all about my blog and all about you guys and how many of you fuss at me when I don't post and how I actually sometimes have 50 or so hits a day and he seems impressed. And asks me the title. And I tell him.
And then its time to plug the modem back in, so I think our time together is almost over. But as fate would have it, we have to wait for a bunch of the little green lights to come on and then see what order they are flashing and what lights are not on and a bunch of other really technical stuff like that. So while we are waiting for the green flashing lights to come back on, I decide to continue the conversation. "So, Glen, where are you from?" Glen's from Arizona. Its really nice there. Like 90 degrees even as he speaks. And I say, oh well, its probably about 90 degrees here too, but that's not unusual in Mississippi. He then says he's never been to Mississippi, have I been to Arizona? And he thinks I'd really like it there. Its beautiful. Beautiful sunsets and lots of hiking and outdoorsy things to do and I should totally go there sometime. Obviously, Glen and I aren't best friends yet or else he'd know that the closest I get to outdoorsy is walking Parker and watching my Rebels lose on Saturdays. But its still nice that he's telling me all about it.
And we go on to talk about our jobs and traveling and the weather and how excited I am for fall cause I love to decorate for Halloween and Thanksgiving and Christmas. Glen, unfortunately, didn't seem to share my love of decorating. I tell him about my home phone that came with my internet and tv, and how I never use it and he agrees that its funny that I even have one. He tells me about his new cell phone thats already broken. He asks if I have any fun plans for the rest of the evening and I tell him that I've got Project Runway DVRing even as we speak. He has to work the rest of the evening.
Eventually the lights came back on, though apparently not in the correct order of flashiness cause my internet never went back up. Glen sadly tells me that it seems like I might really need to have someone come out to my house to check it. But after telling him my work schedule and how it doesn't fit well with home visits, he suggests that since I have Monday off, I should call back Saturday and ask them to come out for an "emergency visit". He'll put in the computer that its an "emergency visit" since it will be over a week since I'd had internet and it was probably due to the storm. He'll also make a note that we've already done all of the automated stuff and done together all of the "turn off your modem" stuff. He doesn't usually do that, but he will for me. Then we talk about our plans for the rest of the weekend and how he hopes that I will get my internet up soon cause my blog readers probably miss me (that Glen, always thinking of other people, you know). We promise to come visit our respective states one day and then, we say goodbye.
And then, just like that, our friendship ends. I'll probably never talk to him again. But I love being a part of a world where two strangers, separated by miles of rugged terrain (Texas?) can form a bond over a phone and a broken internet service. Its really wonderful, if not heartbreakingly sad.
I'll never talk to Glen again. I'll never find out if he fixed his phone and he won't ever know if I was able to get all my Halloween decorations from my mom's house this weekend. But we'll always have that Thursday night.
The next day, just when I thought the story was over, and, worse, when I thought I'd have to call back and go through all the steps again to get my internet working and get a service repairman out to the house, I walk through the hallway where the modem is, and I look up, and there, underneath the framed photo of my friends from college, I see the modem, with all the correct flashing lights that Glen told me to look for. Working perfectly. I know somehow, someway, Glen gave me the greatest gift of all-- the ability to write this blog. Thanks, old buddy. You're the best.
2 comments:
O, I miss Glen....
Best blog ever.
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